Jonesboro Family Pet Hospital is searching for a Client Service Representative (CSR) to join our team! This is a great opportunity for highly motivated candidates who are looking to start or advance their veterinary career!
The ideal candidate:
- Comfortable around dogs and cats
- Upbeat, positive personality
- Punctual and detail oriented
- Excellent communication and multi-tasking abilities
- Enjoys connecting with clients as well as the team
- Friendly personality and excellent customer service skills
- Remains calm in emotional, stressful, and fast-paced environments
- Committed to a career in veterinary medicine with interest in growth and ongoing training
- Experience in a veterinary office or other animal-related career is a plus, but not required
Benefits and Compensation:
This is a full-time OR part-time role comprised of flexible shifts Monday through Sunday. Candidates must be open to working Saturdays and Sundays on rotation. We’re offering a competitive hourly rate of $13 - $15/hour, along with career growth potential and flexible scheduling.
Skills and responsibilities:
As our next receptionist, you will be critical to our hospital team by establishing a great first impression to clients, providing visitors a warm welcome, and ensuring our day-to-day hospital flow runs smoothly. Those best fit for the role are positive, compassionate, and proactive individuals who love making a difference in the lives of pets and establishing long-term relationships with their owners.
Primary skills and responsibilities:
- Providing first class client communication and education
- Booking appointments
- Daily assignments/scheduling
- Over-the-counter sales
- Answering client questions and concerns
- Monitoring email and phone correspondence
- Scanning, copying, typing/other general office duties
- Ensuring that the reception area of the hospital is always clean and presentable
- Liaising between clients and technical team
About Jonesboro Family Pet Hospital:
Jonesboro Family Pet Hospital is a small animal clinic that provides a range of services, including general wellness, urgent care, surgery, dentistry, day care, cremation services, and more! Our clients are dedicated to their pets, providing a diverse and varied case load, and our support staff is skilled and friendly. The JFPH team is committed to client education and ensuring our clients understand the “why” behind procedures. Our hospital is AAHA-accredited, utilizes Fear Free techniques, and is well-equipped with digital radiology, laser therapy, ultrasound, and more.
If you think you’d make a great addition to our hospital team, APPLY TODAY!
We look forward to hearing from you!
#FTP
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee assistance program
- Flexible schedule
- Paid time off
- Uniform allowance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person