We are excited to welcome a dedicated and energetic Enrollment Specialist to our innovative preschool and coworking space concept in Austin. As an Enrollment Specialist, you will play a crucial role in guiding families through our unique educational and workspace offerings.
Key Responsibilities:
- Conduct engaging tours for prospective families to showcase our preschool and coworking space
- Convert leads into enrollments, ensuring steady growth in our community
- Follow up with potential customers strategically, adjusting communication as needed
- Provide enthusiastic and informative responses to phone inquiries about our services
- Assist families with the enrollment process, offering guidance on paperwork and documentation
- Help families select the right subscription or membership option for their needs
- Maintain accurate enrollment records and ensure timely communication with families
- Handle feedback and communication processes with professionalism and efficiency
- Collaborate with teachers and parents to facilitate a smooth transition for children
- Support parents with bookings, changes, and invoicing needs
- Monitor check-ins and renewals, proactively engaging with families
- Extend invitations to events and engage existing customers in our community initiatives
- Participate in organizing events and networking opportunities to promote our offerings
- Foster a friendly and welcoming environment for families and visitors
Qualifications:
- Prior experience in sales, customer service, or enrollment management is preferred
- Strong communication and interpersonal skills
- Exceptional organizational abilities and attention to detail
- Ability to work autonomously and as part of a collaborative team
- Bachelor's degree is advantageous
At WorkCastle, we offer outstanding growth opportunities, with the potential to advance to Enrolment and Operations Director within 3-5 years for successful candidates. Join our dynamic team of passionate specialists in a warm and supportive work environment.
If you are enthusiastic about education, community, and creating a welcoming space for families, we invite you to be part of our journey in shaping the future of education and coworking in Austin.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Austin, TX 78759 (Preferred)
Work Location: In person