Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN has an immediate opening for a Logistics Professional to join our team!
The Air Export Coordinator organizes activities of air export shipments. Research rates, routings, or modes of transport. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services such as storage and inland transportation.
Duties and Responsibilities:
- Operational handling of the day-to-day operations of assigned accounts to ensure that customer requirements are met. Included but not limited to: RFQ's, One-off-Quotes, filing AES, initiating freight pickups, interfacing with 3rd party warehousing, interfacing with airline/ssline, and invoicing customer.
- Understand all departmental operational functions – i.e. billing, tracking, transportation systems, etc. to effortlessly operate accounts assigned.
- Troubleshoot and resolve on the fly hurdles naturally occurred in fast moving air freight environment.
- Ensure customer SOPs, US government agency regulations, and Mallory Corporate Compliance & Training standards are adhered to.
Qualifications:
- High school diploma or GED required
- Minimum 3 years air export experience.
- Knowledge and Experience using operating system CargoWise One
- Have an advanced understanding of the terminology, government regulations, and operational processes related to international shipping both ocean and air transport modes.
- Experience negotiating and obtaining rates from airlines directly.
- Proficient in Outlook, Word, Excel and operational systems.
- Excellent organizational, planning and follow-up skills
- Ability to exercise excellent judgment and make decisions based on clear understanding of US and Mallory Compliance regulations
- Ability to work under pressure in a very time-sensitive environment while maintaining positive morale.
- Quick learner who likes to be challenged and has a can-do attitude.
- Excellent written and oral communication skills as well as excellent customer service skills
Why Mallory Alexander?
Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With over 13 different facilities in the U.S. and 2 in China, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.
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