Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions
Proactively monitor all casino areas and personnel
Promote accountability with policies and procedures
Identify suspicious activity, and deter fraud and theft
Complete required documentation
Maintain and improve knowledge of game rules, company policies, procedures and threats
Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary
Testify in court as a representative for the company as necessary
Maintain strict confidentiality of Surveillance operations and any non-public information learned
Identify trends and abnormalities and investigate anomalies
Collaborate with leadership to maximize guest experience
Perform other job-related duties as requested