Job Summary:
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.
- Interview people applying for benefits.
- Review evidence and determine if someone is eligible for benefits.
Job Type: Full-time
Pay: $39,576.00 - $49,025.00 per year
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- El Dorado, AR 71730 (Required)
Ability to Relocate:
- El Dorado, AR 71730: Relocate before starting work (Required)
Work Location: Hybrid remote in El Dorado, AR 71730