About us
LIBERTY LOANS,LLC is a small business in Gonzales, LA. We are professional consumer loan finance company seeking an idividual to grow and learn.
Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for providing exceptional customer service. This is a full-time position with opportunities for growth within the company.
Duties:
- Handle inbound customer inquiries via phone, email, and chat
-Take a loan application for new and current cusomter inquiries
- Provide information about products and services
- Upsell products or services to increase revenue
- Maintain customer records and update account information
-Manage a cash drawer
Requirements:
- Proven experience in customer service or sales
- Excellent communication skills, both verbal and written
- Ability to analyze customer needs and recommend solutions
- Strong phone etiquette and active listening skills
- Ability to troubleshoot and maintaining attention to detail
Join our team as a Customer Service Representative and embark on a rewarding career path where your dedication to customer satisfaction will be valued and rewarded.
Job Type: Full-time
Pay: $10.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Gonzales, LA 70737 (Preferred)
Work Location: In person