About Us:
Cavender Mission Statement: To constantly improve the customer experience, confidently lead our associates, and passionately serve our communities.
Our team at Cavender Auto Group is truly committed to the health, safety, and well-being of our employees. They understand that every employee is critical to the success of the business, and they are committed to doing everything they can to show us how important we are to them. Every employee with Cavender Auto Group is critical to its success. Our rapid growth and dynamic environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team.
Benefits:
- Medical, dental and vision insurance
- Company paid life insurance for employee
- Matching 401k
- Paid Training
- Paid Vacation
- Paid Holidays
- Paid Birthday Off
- Employee discounts on products and services
- Corporate gym memberships
- Wellness program
- Employee bonuses
Responsibilities
- Oversee service orders and flow of Drive Lane.
- Manage, write, and track all reconditioning, PDIE and Inventory Recalls.
- Responsible for communication, work allocation, supervision and training of a team (or individual) Technicians and Porters.
- Ensure efficient and productive team performance and a compliant reconditioning process.
- Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.