Description:
*$19 - 23 an hour (based on experience)*
Schedule: M – F / 8 hr. regular on-site office shift (7:30am - 4:30pm or 8am - 5pm, open for discussion)
**This is not a remote position.**
Location: Austin, TX
Division: Mechanical Construction
Position Type: Full time, eligible for benefits
Classification: Hourly non-exempt
Report to: Mechanical Project Coordinator Manager
POSITION SUMMARY:
The primary goal of this position is to effectively communicate with customers and technicians while optimally executing various administrative tasks in accordance with department-specific processes and protocols. Requires ability to be confident and decisive and yet demonstrate effective judgment in wide variety and constantly changing set of scenarios.
PROVIDE ADMINISTRATIVE SUPPORT FOR MECHANICAL CONSTRUCTION:
Assists in various complex assignments, for multiple branches, including but not limited to:
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Process incoming phone calls, email and/or verbal requests for scheduling
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Enter accurate data into existing tracking forms for all applicable trades
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Create projects in company database, i.e. assign project work on designated technicians, apply payments and/or credits
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Apply for trade permits, pay fees and/or schedule final inspections using various 3rd party websites
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Create documentation packets per project for designated technicians as needed
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Collect equipment information to register, file rebates and submit for payment approval via 3rd party websites
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Schedule Quality Assurance appointments for completed HVAC installations and other trades as needed using multiple forms of communication
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Contact customer to coordinate and verify final inspections; schedule corrections and re-inspections as needed via 3rd party websites for multiple trades
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Communicate service needs/concerns to immediate manager, lead, service managers, accounting/billing, dispatch, and/or service technicians
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Maintain existing processes and procedures
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Attend all required meetings and trainings
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Other duties as assigned
Requirements:
EXPERIENCE AND SKILLS REQUIRED:
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Excellent written communication skills, including spelling and punctuation
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High proficiency with emailing, and various electronic devices and applications for effective communication and information sharing
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Strong problem solving and critical thinking
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Must be coachable and willing to learn quickly
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Must have good phone skills and be able to confidently interact with customers
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Ability to organize and prioritize multiple tasks in a fast-paced environment
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Ability to work cohesively with co-workers to meet department goals, with commitment to company values
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Experience with Microsoft Excel, Word, and Google Suite
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Comfortable with web-based technology
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Must be able to type at least 30 wpm, proficient in 10-key, and be able to use phone system.
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GED or High School Diploma required
What We Offer:
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Comprehensive benefits package including health, dental, vision, and life insurance.
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401(k) with company matching to help you plan for the future.
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Paid vacation and sick leave, because work-life balance matters.
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Participation in our Profit Sharing Plan, because we're all in this together.
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Additional compensation opportunities through our Lead Now Program.
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Company clubs, committees, and outings to foster a sense of community.
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Paid trainings, tuition reimbursement, and educational scholarships.
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Wellness program including a paid Gold's Gym membership.
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Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Join Us Today:
This is more than just a job - it's an opportunity to grow, learn, and make a difference. If you're ready to take the next step in your career and become part of something special, apply now and let's build the future together!
*$19 - 23 an hour (based on experience)*
Schedule: M – F / 8 hr. regular on-site office shift (7:30am - 4:30pm or 8am - 5pm, open for discussion)
**This is not a remote position.**
**For Administrative positions a WPM test will be conducted.**
ABC is an Equal Opportunity Employer. Pre-employment screenings including drug testing and background checks will be conducted. ABC participates in the E-verify (I9) program. For administrative positions a WPM test will also be conducted.