POSITION: Front Desk Concierge
DEPARTMENT: Front Desk
Days Needed: Monday - Friday.
We are a high-end, luxury practice catering to patients from the Tri-State area. We are in need of a Front Desk Concierge that can run a 5-star eye practice. This is a FULL TIME position. Experience in Ophthalmology a plus.
JOB SUMMARY: Responsible for overview and supervision of patient in-flow and out-flow, patient education, and collection of fees.
EXPERIENCE: Healthcare experience preferred. Experience in ophthalmology would be a plus.
ESSENTIAL SKILLS AND ABILITIES:
1. Able to work well in a supervisory capacity.
2. Possesses a wide-range of knowledge applicable to financial and clinical functions.
3. Team player.
4. Timely, meets deadlines, and has ability to multi-task.
5. Proactive and forward-thinking.
6. Experience with working in a healthcare practice.
7. Elite customer service skills a must.
8. Able to follow direction and complete given tasks independently.
RESPONSIBILITIES:
1. Maintains smooth operation of check-in, check-out, and appointment booking.
2. Ensures appointment schedules for doctors are maximized.
3. Provides back-up for rest of office as needed.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
Work Location: In person