LOCATION: Virtual
Direct Reports: 0
About Iconex LLC
Iconex is the leading provider of solutions essential to daily commerce. We are the iconic inventor and continued leader in receipts, and we connect people and goods through superior labelling and tracking technology. Building upon our unique tradition of innovation, we are creating the next generation of business process improvements. Iconex (www.iconex.com) is headquartered in Duluth, Georgia, USA.
Position Summary & Key Areas of Responsibility:
The EDI Functional Lead plays a pivotal role in facilitating electronic data interchange processes within the organization. This individual will be responsible for managing the EDI lifecycle, including partner engagement, testing, implementation, monitoring, and troubleshooting. They will collaborate with a variety of internal and external stakeholders, including Customer Care, our customers, our vendors, and our EDI support partners, to ensure a solution is delivered successfully. The ideal candidate possesses a strong understanding of EDI standards, excellent communication skills, and a keen eye for detail.
Responsibilities:
Stakeholder engagement – Act as the face of Iconex in engagements with external stakeholders, fostering strong relationships and ensuring smooth projects.
Vendor management – Collaborate with our EDI service provider and technical support partner to define project scopes and timelines, troubleshoot issues, and optimize EDI connections.
Testing and implementation – Work alongside internal teams and external partners to ensure successful implementation.
Issue resolution – Investigate, resolve, and communicate EDI-related issues to minimize disruptions to business operations.
Documentation – Create and maintain comprehensive documentation of EDI processes for reference and training purposes.
Continuous improvement – Always on the lookout for process optimization to enhance efficiency, accuracy, and scalability of our EDI operations.
Required Skills/Abilities:
Bachelor's degree (BS)
2+ years of experience with EDI implementations, coordination, and/or support.
Strong analytical and problem-solving skills with the ability to troubleshoot technical issues.
Excellent communication skills, both verbal and written, with the ability to effectively collaborate with cross-functional teams and external partners.
Detail-oriented with a commitment to data accuracy and integrity.
Experience with ERP systems (e.g., Infor M3, Netsuite, Dynamics)
Nice-to-have Skills/Abilities:
Technical background with experience in EDI standards, protocols, and/or data mapping tools.
EEO Statement
Iconex enthusiastically engages with our communities of employees and customers every day. Iconex values diversity throughout the organization, not only because it is inherently the right thing to do, but also because we believe diversity gives greater perspective and insight to the world we live in and the customers we serve.
Iconex is committed to being a globally inclusive company where all people are treated fairly, respected for their individuality, promoted based on performance and encouraged to maximize their full potential. We believe in understanding and embracing differences among all people. This concept encompasses but is not limited to differences regarding race, ethnicity, religion, gender, culture, and physical ability. Every individual at Iconex has an ongoing responsibility to respect and support a globally diverse environment.
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