Full job description
Responsible for managing all aspects of the patient intake process including medical records, data entry, maintaining patient records, coordinating all telephone calls and managing the insurance verification and authorization processes.
Essential Job Functions/Responsibilities
1. Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
2. Ensures compliance with all state and federal referral/intake regulatory requirements. Maintains confidentiality of patient and organization information.
3. Maintains a variety of data that is accurate and up to date, including medical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
4. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Will be required to utilize AXXESS EMR software system.
5. Communicates effectively on the telephone with patients, families and staff.
6. Answers incoming calls and forwards to appropriate staff or takes a message if the person is not available.
7. Maintains files, supplies and general office condition in an orderly manner.
8. Performs typing, faxing and copying tasks as requested for various staff persons.
9. Maintains adequate supply of patient clinical record elements and stock of pre-made clinical records available for clinicians.
10. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, and schedules.
11. Sends Physician’s orders for signatures, tracks receipt of signed documents.
12. Alerts appropriate management team members regarding late or missing documents required for data entry.
Position Qualifications
1. At least two (2) years’ experience in health care data entry, preferably home health information systems.
2. Fluent in Armenian and English
3. Medical terminology helpful
4. Able to type 50 words per minute
5. General knowledge of spelling, punctuation, grammar, medical records and office procedures.
6. Basic knowledge of operating a telephone system and office machines.
7. Knowledge of computer data entry and use of Microsoft software systems (Word, Excel, PowerPoint)
8. Ability to establish and maintain effective working relationships.
9. Ability to meet the public and staff as a positive, friendly and professional representative of the agency.
10. Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
11. Personal car for travel and valid driver’s license.
12. Carry personal auto liability insurance coverage.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 per week
Benefits:
Medical specialties:
Schedule:
Experience:
- Home health: 2 years (Required)
Language:
Ability to Commute:
- Glendale, CA 91205 (Required)
Work Location: In person