Come join our Surveillance Team! While working as a Surveillance Specialist you will use your communication skills to ensure our guests have a safe and memorable experience. Enjoy weekly pay, career growth opportunities, and health benefits. Whatever your career goals may be, let Mystic Lake / Little Six Casino help get you there!
Job Overview: The Surveillance Specialist coordinates communication and personnel for various events, including emergency situations. Receives requests for assistance from other departments, guests, or agencies through communications then prioritizes or advises personnel as needed. Utilizes CCTV and video management software to conduct safety audits of all areas, including all businesses and properties within the casino and Tribal Operations to provide for optimal asset protection and the safety of guests and team members. Monitors alarms and safety systems and maintains logs of all communications. Initiates daily logs, incident reports, audits, and work orders to document observations in accordance with regulations. Becomes a part of the emergency operations during large scale emergency events.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning, and tuition reimbursement.
Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.
SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.
We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.
Job Requirements:
- Must be 18 years of age or older.
- High School graduate or GED.
- Any combination of post-secondary education/certifications in law enforcement, military or security fields, customer services and/or related experience to equal one year.
- Must be able to pass a skills test which includes reading comprehension and basic math.
- Successful completion of a training program that includes passing an Emergency Fire Panel Test within 30 days of hire, learning to use the Surveillance Video Management Software and CCTV system to follow guests throughout the property, and passing tests of position relevant policies and procedures to include MICS and Title 31.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Power Point).
- Ability work with multi-line / channel phone and radio systems.
- Ability to maintain confidentiality with sensitive information.
- Ability to prioritize several incidences (tasks) simultaneously in stressful situations.
- Ability to manage time effectively, prioritize tasks, and adapt to changes in a normal workday.
- Demonstrated outstanding communication and comprehension skills; ability to communicate effectively in English (orally and written).
- Ability to remain calm and communicate details via phone or radio to responding team members or other authorized external responders during high stress incidents.
- Ability to provide consistent exceptional service towards guests, team members, and vendors/contacts.
- Must be able to complete regularly assigned training to keep skill set current and effective.
- Compliance with established health and safety protocols.
- Relationships with any SMSC Gaming Enterprise team members in cash or asset handling departments must be disclosed to the Surveillance Operations Manager in order to determine if they pose a conflict of interest.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Application Question(s):
- SMSC provides Native Preference, if you would like to claim Native Preference, please indicate your Tribal Affiliation and Enrollment Number.
- Have you now or in the past worked for SMSC/Mystic Lake? If so, please indicate the years employed and last position held.
Experience:
- Surveillance: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person