Memorial Florists and Greenhouses, Inc. has an immediate opening for a Customer Service team member. Are you an energetic, friendly, and a reliable person? If so, we want YOU!!
Team members are needed in our fast paced, family owned and FUN environment! *
*This is a part time opportunity.*
We are currently seeking a highly motivated self-starter, who wants to work in a fast-paced team environment. The ideal candidate is customer-focused and team-oriented, extremely reliable with excellent interpersonal, written, and verbal communication skills.
Responsibilities include but not limited to:
· Respond to incoming calls with a focus on customer service and quality
· Enter orders
· Review orders
· Customer follow-up as needed
· Assist in-store customers with purchases and inquiries
· Receive payment by cash, check, credit/debit cards
· Develop, maintain and demonstrate a basic knowledge of current MFG products and services
· Must be a team player who is able to communicate well with all employees/departments
· Must be flexible to work hours, weekends and holidays as necessary
· Back up cashier as needed
Requirements include:
· High School Diploma or equivalent
· Prior experience in customer service a plus
Preferred Experience:
· Ability to communicate, both in person and over the telephone, displaying tact, diplomacy, patience and professionalism
· Proficient computer skills, able to type 35 words per minute, including Microsoft Office as well as various word processing and database management software programs
· Experience with cash register and cash handling
· Organization, attention to detail and accuracy in work
· Good follow up and ability to juggle multiple tasks simultaneously
· Collaborative and cooperative work style internally and externally with a “can do” attitude
· Excellent problem solver who sees solutions instead of obstacles
· Excellent attendance record
Job Type: Part-time
Pay: From $12.00 per hour
Experience level:
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- Call center
- In-person
- Office
Work Location: In person