HARTLAND SERVICE IS HIRING ... we are looking for a Full-Time Service Writer…
We are a large Independent Auto Repair Shop that is growing and has the room to add another Service Writer to our staff. Hartland Service is a family-owned shop, with a great reputation, that has been servicing vehicles in Hartland for over 30 years.
Responsibilities:
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Works with customers to address all service needs. Provides service suggestions.
- Communicates with customers about inspection results and recommends corrective procedures.
- Prepares a repair order showing time, cost, and labor estimates for service.
- Assists in the timely completion of the work by communicating with the service technician, and parts department.
- Explains the work performed and any repair order charges to the customer.
- Handles telephone inquiries regarding appointments and work in process.
- Maintains high customer satisfaction standards.
Qualifications:
- Auto Technician and/or Service Writer experience.
- Strong customer service skills.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Work Location: In person