About us
We are an integrative medical practice offering family medicine that takes a holistic approach to care. We focus on total health and preventive care.
Back Office Responsibilities:
Duties include but are not limited to prioritizing and balancing tasks while working in a fast-paced environment
Record patient information such as vital signs, weight, and changes in medical history
Clean and prepare exam rooms prior to/following patient appointments
Able to perform various medical procedures such as EKG, PFT, Ear Lavage etc
Administer injections and take blood draws
Assist with patient scheduling, follow up, and provider charting as needed
We’re looking for a Medical Assistant who is dedicated and committed to working as a team with a high level of professionalism.
Excellent written and verbal communication skills.
Strong customer service skills.
Medical Assistant Course Completion Diploma or CMA designation required.
Front Office Responsibilities
- Welcome patients as they contact the clinic in-person or by telephone
- Check patients in and out of the office
- Answer all incoming calls and address questions or route to the appropriate staff
- Schedule appointments for existing and new patients
- Follow up with patients on missed appointments and reschedule as necessary
- Register patients in the EMR/EHR system; enter demographics, etc. into system
- Supply and assist with patient intake forms; ensure patient paperwork is complete
- Scan/copy patient ID/insurance card(s) into system
- Scan any patient-related documents into the patient chart in appropriate location
- Collect patient copays/deductibles at the time of service; inform patient of and collect outstanding balance; discuss and explain patient balance
- Facilitate medical records requests
- Maintain cleanliness and follow infection control practices for patient lobby, common areas, work desk(s), etc.
Desired experience:
- At least one year previous Front Office Medical experience
- Experience with Microsoft Office (Excel and Word)
- Ability to type at least 40 WPM
The ideal candidate will:
- Be reliable with excellent attendance
- Be friendly and outgoing with excellent customer service skills
- Have strong communication skills (both written and orally)
- Treat all individuals with respect, showing empathy and compassion for our patients
- Have a strong "team" mentality
- Be flexible and easily adapt to change
- Be detail-oriented with a strong ability to multi-task
- Be self-motivated, and complete tasks in a timely manner
- Be a creative and innovative problem solver
Follow HIPAA guidelines
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 36 per week
Benefits:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Private practice
Ability to Relocate:
- Cave Creek, AZ 85331: Relocate before starting work (Required)
Work Location: In person