Dont wait, take the next step in your career today. Dickerson Insurance Agency-Farmers Insurance in Rancho Cucamonga, California, is looking for a motivated and dynamic individual to join our team as a Full Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. Are you a licensed customer service representative? Great! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement. Apply now to join our team! Annual base salary is based on experience with many opportunity to earn commission and bonuses.
Salary: $45000.00 - $75000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Tuition Reimbursement
Appreciation Events
Bonus Opportunities
Unlimited Earning Potential
Responsibilities
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provide customers with quotes and additional information about new products and services.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Assess and identify the wants and needs of your customer(s) over the phone.
Attend training and continuing education courses.
Handle customer renewals.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Follow through and exceed current and prospective client expectations.
A Property & Casualty Insurance License is required.
Strong communication skills, both oral and written.
Ability to identify and solve problems, think critically, and make decisions quickly.
Company Description
Welcome to Dickerson Insurance Agency-Farmers Insurance, where professionalism meets a warm embrace. As a leading player in the insurance industry, we prioritize client well-being above all. Join us in our mission to protect and serve with integrity, trust, and a welcoming spirit. Exciting opportunities await for those ready to make a difference in people's lives.