Description:
Summary: The Servers are friendly and outgoing beer enthusiasts with extensive knowledge of our beer, food and the company. They represent the company by providing incredible service to our guests.
Duties:
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Being a promotional spokesperson for Saint Arnold; this is a part of everybody’s job description
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Servers should have extensive knowledge of beer styles, SABC beers and food and should stay abreast of new and upcoming products and trends in the industry
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Be prepared to work at designated start time
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Be presentable to guests at all times following the company dress code
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Greet guests upon arrival and create a welcoming environment for all guest
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Assist guests in making beer, food and merchandise choices and upsell when appropriate
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Accurately take food and beverage orders using the POS system
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Deliver food and beverage assuring accuracy prior to delivery
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Maintain a clean environment for our guests
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Guest service including accommodating all reasonable guest requests, if possible
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Close tickets and collect payment using the POS system
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Following the company cash handling policy at all times
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Opening and closing duties as required
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Know and follow all laws, rules, regulations and company policies regarding the serving of alcoholic beverages and proper food handling; this is a part of everybody’s job description.
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Work as a team with all coworkers
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All other duties as assigned
Requirements:
Qualifications
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Previous restaurant work experience required, experience waiting tables is a plus
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Previous POS experience strongly preferred
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Knowledge of craft beer required
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Basic math and money handling skills
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TABC seller certification and Texas Food Handler’s Training required prior to start and must be maintained throughout tenure
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Ability to be attentive to guest needs
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Ability to maintain patience with guests and coworkers in difficult situations
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Must be 21 years of age or older
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Ability to communicate in English (read, write and speak). Additional language skills are a plus
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Be a craft beer lover!
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Must be able to work in a team environment
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Ability to think quickly and creatively to address unique quest needs