Location: Pleasanton, CA
Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs.
Essential duties and responsibilities:
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Answering phones
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Converting new leads into patients
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Rescheduling canceled appointments
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Maintaining full capacity for all providers through scheduling actions
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Collecting co-pays
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Processing medical records requests
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Completing registration forms
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Anticipating staff/patient/family needs, and responding with appropriate, high level care
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Registers and orients all patients to clinic policies
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Maintain client records
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Assisting the CEO
Ideal Candidate:
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Must have ability to work through interruptions and multitask independently in a fast-paced environment
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Must be able to prioritize and multi-task
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Must be customer focused
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We are looking for a self starter who can think outside of the box and be a problem solver
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Must be able to create and maintain trust and confidence with new and existing patients
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A polished professional appearance is required to be the face of the office
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Must be computer literate with EMR and Epic Experience. Salesforce a plus.
Minimum Qualifications:
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Bachelor's Degree
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Experience with:
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Medical Office Administration/Management
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Sales
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Customer Service
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Project Management -scheduling, task organization, proactivity & ability to look/plan ahead
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Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)
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Other Attributes:
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Flexibility and warmth
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Outstanding verbal & written communication skills
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Proactive Self-starter
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Detail oriented
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Team Player
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Lover of community, children, & supporting others.
Job Type: Full-time
Salary: (Salary depends on experience) plus bonus
Typical start time: Daily schedules will rotate every other week
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First shift- 8:00 am
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Second shift- 10:00 am
Typical end time:
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First shift- 4:30 PM
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Second shift- 6:30 pm
Work Remotely
Job Type: Full-time
Pay: $26.00 - $32.00 per hour
Benefits:
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401(k) matching
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Flexible spending account
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Health insurance
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Paid time off
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Vision insurance
Schedule:
Supplemental pay types:
Education:
Experience:
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front desk / receptionist : 1 year (Required)
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project management : 1 year (Preferred)
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customers relations: 1 year (Required)
Work Location: In person
Additional Benefits
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Vision
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Medical
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Dental
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Flexible Spending Account
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Paid Time Off