Job Position Description Summary
Job Title: ReStore Driver / Warehouse Associate
Employment Type: Full-Time
Reports To: ReStore Manager
Location: ReStore @ Alexandria, VA
Organization Summary
Habitat for Humanity of Washington, D.C. & Northern Virginia's (Habitat DC-NOVA) is a proven, stellar leader in ensuring affordable home ownership for low to moderate-income families and individuals living in Washington, D.C. & Northern Virginia. Habitat homeowners secure an affordable mortgage to purchase their home, while the organization secures corporate sponsorship, in-kind donations, and volunteer labor to make the home affordable. Habitat DC-NOVA has built or rehabilitated more than 100 homes and improved the lives of hundreds of people. We build homes in partnership with individuals, corporations, associations, faith-based organizations, and other community groups—totaling almost 200 volunteers per month—on our construction sites.
As a local, self-sustaining affiliate of Habitat for Humanity International, Habitat DC-NOVA serves the counties of Fairfax and Arlington and the Cities of Falls Church, Fairfax, Alexandria and Washington, D.C.. More information is available at www.habitatnova.org and on ourFacebook page.
Position Summary
As an integral part of Habitat DC-NOVA’s ReStore team, the ideal candidate will be responsible, conscientious, and demonstrate excellent interpersonal, communication, and customer service skills. The ReStore Warehouse Sales Associate is primarily responsible for customer sales and donor assistance, merchandising, housekeeping, and administrative functions. Additional duties within the ReStore may include the pick-up of merchandise from donors, safely packing the merchandise in the ReStore truck, then delivering and unloading the merchandise at the ReStore.
Responsibilities
- Customer service, sales assistance, and assistance to donors
- Overseeing volunteers as needed, making their experience meaningful
- Processing cash, credit card and check transactions, following established procedures for each type of sale
- Operating a forklift
- Daily cleaning and organization of ReStore, including merchandising and displays
- Answering telephone and providing ReStore information, directions, meeting the caller’s needs
- Maintaining an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers
- Driving Habitat vehicles to pick-up and deliver donated goods
- Loading and unloading all donated materials
- Screening for product usability when donors call or bring in donations
- Communicating with Donations Manager regarding incoming donations
- Other Duties as assigned
This not an all-encompassing list of responsibilities. Responsibilities may change over time. Candidate should be flexible. Position requires occasional interaction with Habitat DC- NOVA’s Executive Director, Chief Operations Officer, and Volunteer Coordinator. Candidate should demonstrate ability to work collaboratively in groups.
Qualifications
- Knowledge and experience in retail sales (minimum 2 years required)
- Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, bending, kneeling, and reaching in awkward and tiring positions
- Ability to operate a cash register, office equipment and accurately make change
- Familiarity with and commitment to Habitat's mission, methods, principles, and structure
- Good customer service and communication skills; ability to interact with donors, customers, volunteers, and other constituents in-person, by phone and in writing
- Must have clean driving record for the past five years required to meet our insurance requirements (see Driver Guidelines in the next section)
- Required to pass DOT Certification (drug and alcohol testing required)
- Ideal candidate will have experience driving box trucks up to 26 feet
- Must provide copy of driving record (within 30 days) if called in for interview
- High school diploma or equivalent
- Must be 18 years of age or older (to meet our insurance requirements)
- Must pass Criminal Background Check and Sexual Offender Check
- Must be able to safely lift and position up to 100 pounds
Driver Guidelines Required by Insurance Carrier:
- Be at least 18 years of age
- Have a valid driver’s license
- Have at least 5 years’ experience driving any specialized vehicle
- Have NO major violations in the last 5 years
- Have 2 or less minor violations in the last 5 years
Compensation and Benefits Package.
Hourly rate dependent on experience and qualifications. Habitat DC-NOVA offers the opportunity to work in collaboration with a dynamic and passionate team that is committed to ensuring affordable homeownership for everyone living in Washington, D.C. & Northern Virginia. We offer a competitive compensation and benefits package that may include health care benefits, life and disability insurance, retirement savings plan with an employer contribution, paid time off, and much more.
Habitat for Humanity of Washington, D.C. & Northern Virginia is an equal opportunity employer. We seek to use and assign the best-qualified staff for all our positions in a way that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status, or any other status or characteristic protected by law.
Work Remotely
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
Education:
- High school or equivalent (Preferred)
Experience:
- Retail sales: 2 years (Preferred)
- Driving specialized vehicle: 5 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: On the road