Front desk associates are the first to greet and welcome our guests when they arrive. They are responsible for checking guests in/ checking guests out. Verifying reservations, checking rate codes, helping answer all guest questions/complaints. Multiple shifts available. Full time or part time available.
Duties include:
- Greet and register guests in a friendly manner.
- Assist in taking reservations, pre-registrations, and room blocking.
- Assist groups upon arrival.
- Be the first to handle and resolve guests issues.
- Process payment according to procedure.
- Upsell additional facilities and Market items.
- Perform check out tasks.
- Ensure the bank till is accurate and make your drop accordingly.
- Answer questions and cater to any guests needs.
- Communicate with all departments in the hotel.
- Additional tasks may be assigned at any given time.
- BONUS::: FOSSE knowledge
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Overnight shift
Experience:
Work Location: In person