Front Office Coordinator
Location: Layton, UT
Are you someone who enjoys connecting with people? Then this opportunity is for you! Serenity is seeking a Front Office Coordinator for our Layton, UT office; to join our team and drive success within our clinic. The position is patient-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Perks at Serenity
-
Career Advancement Opportunity
-
Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
-
Paid Time Off
-
10 Major Holidays Off
-
401k
-
Employee Referral Program
Responsibilities
-
Update and verify patient information upon each visit.
-
Help patients feel valued by creating rapport, remembering their names, their interests, and stories.
-
Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
-
Ensure a positive patient experience by providing support and compassion.
-
Rotate through other various office tasks throughout the day.
Qualifications
-
High School Diploma/ GED.
-
Excellent verbal and written communication, and basic math skills.
-
Proven ability to multitask in a fast-paced environment.
-
1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job: Full-time (3 - 13 hour shifts)
Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
- This position is contingent on successfully completing a criminal background check upon hire.
wkVD8L7X2K