We are a busy Newport salon looking to add a new member to our team!!
AKA Salon is looking for an organized receptionist to provide exceptional customer service and administrative support for our salon. In this role, you will be required to greet and welcome clients, offer beverages, secure bookings, manage appointment schedules, process transactions & payments, and assist with sales and social media. To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service.
Ultimately, you will help boost our reputation by building professional, friendly, and trusting relationships with our loyal customers.
Responsibilities
- Warmly greet clients and inform assigned beauticians of their arrival.
- Book and confirm appointments via phone and text.
- Process transactions (cash and credit cards) and issue receipts.
- Offer beverages and chat with clients who are in the waiting area.
- Welcome walk-ins, answer questions about services and schedule appointments based on availability.
- Inform clients about new services.
- Cross-sell services and products when appropriate
- Update client records with contact and billing details, appointments and services offered.
- Maintain a tidy reception area.
We are looking for a part time receptionist during the week and weekends. Hours vary. Flexibility would be great! Receptionists get 10% on product commission.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person