Job Summary:
We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift. This is a vital role in maintaining the smooth operation of our hotel.
Duties:
- Perform nightly audits of the hotel's financial transactions, including verifying and balancing guest accounts, cash handling, and credit card transactions
- Prepare daily reports summarizing revenue, occupancy rates, and other relevant data
- Assist guests with check-in and check-out procedures during the overnight shift
- Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner
- Maintain accurate records of guest interactions and transactions
- Ensure the security of guest information and adhere to privacy policies
- Collaborate with other departments to ensure seamless operations throughout the hotel
- Assist with other administrative tasks as needed
Skills:
- Previous experience in hotel management or hospitality management is preferred
- Strong knowledge of hotel operations, including front desk procedures and guest relations
- Excellent customer service skills with a friendly and professional demeanor
- Proficient in using phone systems and demonstrating proper phone etiquette
- Ability to handle cash transactions accurately and maintain confidentiality
- Detail-oriented with strong organizational skills to manage multiple tasks effectively
- Excellent communication skills, both verbal and written
- Ability to work independently with minimal supervision
We offer competitive compensation and benefits packages for our employees.
If you are a dedicated individual with a passion for providing exceptional guest service, we encourage you to apply for the position of Night Auditor at our hotel.
Job Type: Part-time
Expected hours: 24 per week
Schedule:
Work setting:
Ability to Relocate:
- Greenville, NC 27834: Relocate before starting work (Required)
Work Location: In person