Well established, St. Louis-based firm is presenting an opportunity for the right candidate, as we continue to grow and evolve. This Client Intake Specialist position is the first point of contact for all new clients. They are expected to be friendly, professional, and empathetic at all times.
Duties & Responsibilities
- Take new client calls live when received
- Thorough and accurate completition of the screening information
- Ensuring each call is being handled with the utmost empathy and compassion in accordance with Cofman Townsley customer service standards
- Follow up to ensure completion of signup and paperwork is returned for case assignment
- Ensure all new cases are opened and assigned timely in Litify
Position Requirements
- Customer service experience
- Must have a strong work ethic and be able to work well in a fast pace environment
- Must have great people skills as the position requires a great deal of client contact
- Must be able to manage multiple tasks and meet deadlines
- Must be well organized and detail-oriented
- Must have exceptional communication and writing skills
- Some medical background would be a plus but not essential
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance
- Work from home
Schedule:
- Evening shift
- Monday to Friday
- On call
- Weekends as needed
Travel requirement:
Education:
- High school or equivalent (Preferred)
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Work from home
Schedule:
- Evening shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
- St. Louis, MO 63117 (Required)
Ability to Relocate:
- St. Louis, MO 63117: Relocate before starting work (Required)
Work Location: In person