The 1906 Lodge is seeking candidates for our part-time Innkeeper position. As part of our Front Desk team, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you!
Responsabilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about lodge amenities, local attractions, and dining options
- Handle guest requests and inquiries promptly and courteously
- Assist with reservations and room assignments
- Maintain a clean and organized lobby area
- Process payments and maintain accurate records
- Serve breakfast and attend to other food service functions
- Collaborate with other hotel departments to ensure guest satisfaction
- Handle guest complaints or concerns with professionalism and empathy
Qualifications:
- Previous experience in hospitality or customer service preferred
- Knowledge of front desk operations and procedures a plus
- Food service experience a plus
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with guests
- Proficient in using phone systems and other office equipment
- Bilingual or multilingual skills are a plus
If you are a detail-oriented individual with a passion for hospitality, we would love to hear from you. Join our team as an Innkeeper and contribute to creating memorable experiences for our guests.
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: No more than 24 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Coronado, CA 92118 (Required)
Work Location: In person