Job Summary:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support.
Duties:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person or department
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
Requirements:
- Knowledge of Insurances
- Experience using Insurance platforms, Availity, Evicore, etc
- Well mannered and articulate
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Hands-on experience with office equipment (e.g., printers, scanners)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
Nice-to-have Skills:
- Orthopedic Experience
- Out of Network Insurances Experience
- No Surprises Act Experience
This position offers a competitive salary based on experience. If you meet the requirements and are excited about this opportunity, we invite you to apply for this role.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Upper East Side, NY (Required)
Ability to Relocate:
- Upper East Side, NY: Relocate before starting work (Required)
Work Location: In person