Hours: Full-time, Monday to Friday, 9:00 AM - 5:00 PM
About Us: Coe Insurance Agency is a reputable insurance provider located in Jersey City and Wayne. We pride ourselves on delivering exceptional customer service and providing tailored insurance solutions to our clients.
Position Overview:
We are currently seeking enthusiastic individuals to join our team as Customer Service Representatives. This is an excellent opportunity for both entry-level candidates and those with prior experience in customer service. The ideal candidate will be fluent in English, with proficiency in additional languages(Spanish) being a bonus. While prior knowledge of the insurance industry is not required, candidates must demonstrate a willingness and ability to learn
Responsibilities:
- Answering incoming phone calls and assisting customers with inquiries and concerns.
- Greeting customers in a friendly and professional manner.
- Responding to customer inquiries via email and phone promptly and accurately.
- Performing data entry tasks, including the input of forms and other documents.
- Assisting with various administrative duties and tasks as needed.
. Collaborate with the sales team to meet and exceed customer expectations
Requirement:
- High school diploma or equivalent (GED).
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to learn and adapt quickly in a dynamic work environment.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive training provided for all job tasks.
- Opportunities for career advancement within the company.
- Paid time off and holiday pay.
How to Apply: If you are interested in joining our team as a Customer Service Representative, please submit your resume and a cover letter highlighting your relevant experience and language proficiency
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Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Work setting:
Work Location: In person