Alexander's Steakhouse, a modern steakhouse located in Pasadena, is seeking candidates for the position of Banquet Director.
The Responsibilities:
- Ensures the highest quality of food, beverage, and service related to all banquet areas.
- Directs and coordinates the activities of all assigned personnel and departmental responsibilities. Responsible for training standards throughout department.
- Ensures the coordination of banquet service needs with food production.
- Maintains effective communications within and between departments to ensure proper servicing of guest's expectations.
- Maintains warm, hospitable guest relations in all guest contact. Interacts with banquet department associates as needed for guest service purposes.
- Maintains accurate banquet function's records and banquet checks.
- Conducts monthly departmental meetings. Attends F/B, BEO, Special Events, Quality, and Dept. Head meetings.
- Maintains adequate inventories of banquet and beverage service supplies to meet the needs of the guest.
- Responds to individual guest needs as they occur.
- Maintains a high level of professional appearance, demeanor, ethics, and image of subordinates.
- Maintains positive employee relations in a supportive environment.
- Staffs department to meet departmental responsibilities.
- Inducts, orients, and trains assigned associates to meet departmental responsibilities. Communicates effectively, both verbally and in writing, to provide clear direction to the staff.
- Interfaces department and self with other departments of the restaurant to ensure a harmonious working relationship.
- Performs special projects as requested.
The Qualifications:
- A minimum of 5 years of banquet management experience required.
- High school diploma required, 4-year degree in Hospitality related field preferred.
- Strong familiarization with food and beverage financial systems and controls.
- Passionate about hospitality and customer service driven.
- Keen intuition to anticipate needs and exceed expectations.
- Able to develop camaraderie with team members.
- Act ethically and honestly in all business practices and builds professional relationships by promoting mutual trust.
- Ability to maintain composure and remain pleasant under high pressure situations.
- Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere.
- Strong proficiency in Excel required.
- Ability to work a flexible schedule including days, nights, weekends and holidays.
Job Type: Full-time
Pay: $69,530.00 - $78,035.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Supplemental pay types:
Experience:
- Event planning: 1 year (Required)
- Events management: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person