Cashier/Receptionist
This position will be responsible for handling customer transactions through calculating bills and processing payments. The ideal candidate must be accurate, customer-focused and able to handle customer issues effectively. As a Receptionist, this position is key to creating a customer friendly environment.
Job Responsibilities:
- Process the customer's bill using the dealership's computer system.
- Receive cash, checks and credit card payments from customers and record the amount received
- Make change accurately and issue receipts to customers.
- Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift (including excel worksheet of service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or checks) (putting repair orders and counter tickets in order by number).
- Verify parts and service invoices to batch posting report must account for all invoices closed from the prior day.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
- Filing and scanning repair orders.
- Perform any other special duties as requested by Dealer and other Managers.
- Growth potential i.e. stocking in vehicles
Job/Education Requirements:
- High school diploma.
- Ability to read and comprehend instructions and information.
- Excellent oral communication skills.
- Professional personal appearance.
- Ability to communicate customers' interests needs and requests to management and sales personnel.
- CDK experience a plus.
Job Type: Part-time
Pay: From $16.00 per hour
Work Location: In person