Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As a lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.
Key Responsibilities:
- Create, properly manage and exceed, all Sales and Operational budgets
- Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization
- Create an annual marketing plan for social media, digital/print marketing, and community events
- Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
- Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
- Recruit, hire, train and deliver the onboarding program for all staff
- Maintain and grow the total membership base and oversee all aspects of the membership sales process
- Increase studio conversion rate and achieve client retention goals
- Drive client referral program
- Maintain top-notch cleanliness, appearance, and organization of the studio and inventory
- Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
- Ensure studio branding by adhering to company guidelines and values
- Maintain strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week
- Manage and oversee all day-to-day operations and overall studio performance.
- Coach 10-15 in studio classes per week
- Expected to work 1 weekend day a week, in addition to a compilation of morning and evening shifts
Qualifications:
- 2+ years of proven sales leadership in the Health & Fitness industry required
- Must have Personal Training Certification through a nationally recognized organization
- Must have CPR/AED/First Aid Certification
- 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
- Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
- Highly organized with the ability to prioritize and meet deadlines
- Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms
Job Type: Full-time
Pay: $52,595.48 - $63,340.80 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- Evening shift
- Morning shift
Weekly day range:
Ability to Relocate:
- New York, NY: Relocate before starting work (Required)
Work Location: In person