Job Summary:
We are seeking a professional and courteous Front Desk Clerk . The ideal candidate will be the first point of contact for guests, providing exceptional customer service and upholding the highest standards of hospitality.
Duties:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information
- Process payments and maintain customer accounts
- Address guest concerns and resolve issues promptly
- Coordinate with other departments to ensure customer satisfaction
Experience:
- Previous experience in management or front desk operations preferred
- Proficiency in phone systems and customer relations
- Strong communication skills with a focus on customer service
- Intermediate level of excel.
Must be able to work Saturdays
Job Type: Full-time
Pay: $19.50 - $20.00 per hour
Schedule:
Work setting:
Experience:
- Customer service: 1 year (Required)
- Front desk: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- Cash handling: 1 year (Required)
Ability to Commute:
- Alhambra, CA 91803 (Required)
Ability to Relocate:
- Alhambra, CA 91803: Relocate before starting work (Required)
Work Location: In person