A person working as a cashier, receptionist, or general office position has the following essential duties (with others assigned as needed):
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Greets showroom customers and determines the nature of their visit.
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Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
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Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
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Communicates with callers and visitors in a professional, friendly, and efficient manner.
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Obtains basic demographic information about each customer using a method established by the dealership.
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Enters data into prospect tracking system and runs prospect reports for managers weekly.
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Communicates messages to the appropriate parties in a timely manner.
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Types memos, correspondence, reports, and other documents.
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Assists with clerical duties as requested.
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Accepts payments, processes related paperwork, ensures paperwork is filed (or scanned) appropriately
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No prior experience or training required.
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Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
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Strong interpersonal skills.
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Basic mathematical skills.
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Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
- Desire to help customers.
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Pass drug testing, MVR/Insurability, background investigation/interview