About us
Spa Day is a small business in Woodland Hills, CA. We are professional and agile.
Front Desk Receptionist
Spa Day is a full-service massage therapy practice located in Woodland Hills, CA. We are a growing practice with a committed team of professionals who are dedicated to providing the best care and customer service. We are looking for a friendly, motivated, and hardworking individual to join our team as a front desk receptionist.
Job Summary:
The primary responsibility of the Front Desk Receptionist is to greet clients, patients, and other staff members in a courteous and professional manner. The receptionist should be able to answer all incoming calls and direct inquiries accordingly. The receptionist should also be able to maintain accurate records of daily operations and communicate with other colleagues regarding client files, etc.
Essential Functions:
- Greet and welcome clients with a friendly and professional demeanor
- Schedule and manage massage appointments efficiently
- Provide exceptional customer service, addressing inquiries and concerns
- Handle administrative tasks, such as maintaining client records and processing payments
- Communicate effectively with clients, therapists, and staff members
- Multitask and manage time effectively in a fast-paced environment
- Possess basic knowledge of massage therapy and its different types
- Demonstrate flexibility and adaptability to varying schedules and demands
Skills:
·Must have excellent time management skills; ability to multitask and prioritize work; ability to work independently or as part of a team; problem solve; use effective communication skills (phone, email, etc.); computer proficiency; excellent interpersonal skills; ability to work with diverse groups and individuals
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person