Company Overview
Elwood Hotel & Suites is one of Lexington’s newest upscale boutique hotel. We are passionate individuals who share a common love for hospitality, creativity, and “going the extra mile” to ensure a great guest experience in a positive and professional manner. Our philosophy is simple: Fun is beautiful.
Front Desk Guest Services / Host
- Serve as a lobby ambassador to greet guests.
- Manage the hotel and restaurant reservation systems.
- Create a positive first impression and ensure a professional upscale guest experience.
- Answer guest questions about the hotel, restaurant and menu. Know and understand all the services and amenities the hotel and restaurant offers.
- Answer phones, assist with guest requests and takeout orders, and confirm future reservations.
- Ensure main guest entrance, patio and restaurant is neat, clean, and presentable at all times.
- Notify management of occurring deficiencies or needs for repairs.
- Serve as manager on duty when needed
- Ensure compliance with applicable state health and liquor laws and standard operating procedures provided by the management.
- Perform other duties as required, including administrative support functions.
Environment/Requirements/Skills:
- Ability to stand and walk during 6-8 hour shifts.
- Ability to reach, bend, stoop, and wipe to perform essential job functions.
- Excellent verbal and interpersonal communication skills
- Successful criminal background check required
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Every weekend
- Night shift
Work setting:
Work Location: In person