About us
Hilton Garden Inn Hotel is a small business in West Columbia, SC. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
**Job Title: Server** **Job Overview:** We are looking for dedicated and customer-focused Servers to join our team. As a Server, you will play a crucial role in providing exceptional dining experiences to our guests. The ideal candidate will have a passion for guest services, possess strong hospitality skills, and excel in a fast-paced environment. You will be responsible for delivering top-notch service, ensuring guest satisfaction, and contributing to the overall success of our establishment. **Duties:** - Greet and seat guests in a friendly and welcoming manner - Take food and beverage orders accurately and promptly - Provide menu recommendations and answer inquiries about menu items - Serve food and drinks efficiently while adhering to food safety standards - Collaborate with kitchen staff to ensure timely delivery of orders - Upsell additional items or specials to enhance the guest experience - Handle guest inquiries, comments, and complaints professionally - Process payments using POS systems like Aloha POS - Maintain cleanliness of the dining area and work stations - Assist in setting up and breaking down dining areas **Experience:** - Proven experience in the food service industry - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Strong sales skills with the ability to promote menu items effectively - Knowledge of food safety protocols and practices - Ability to work well under pressure in a fast-paced environment - Excellent math skills for order processing and transactions - Prior experience with OpenTable or reservation systems is advantageous - Exceptional guest relations skills with a focus on customer satisfaction If you are a motivated individual with a passion for hospitality, food service, and creating memorable dining experiences, we invite you to apply for the Server position. Join our team and contribute to delivering outstanding service while being an integral part of our guests' dining enjoyment.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant experience: 3 years (Preferred)
Ability to Commute:
- West Columbia, SC 29169 (Required)
Ability to Relocate:
- West Columbia, SC 29169: Relocate before starting work (Required)
Work Location: In person