Midwest Disability is a Social Security Disability law firm located in Coon Rapids, MN. We are currently seeking an individual with a high level of customer service to work in our Applications Department.
Position Summary:
Application Specialists assist our clients with filing applications for Social Security Disability and Supplemental Security Income benefits. If a client needs assistance, the Application Specialist will look up their doctor and/or hospital information on the internet to ensure the application information is accurate.
Hours, Compensation, and Benefits:
- Compensation: $14.00/hour
- Monthly monetary Incentive program available
- · Weekdays, Monday - Friday, 8:00 am to 4:30 pm
- Medical, vision, dental and supplemental insurance options
- Generous PTO and Holiday Pay
- Paid long/short term disability, term life insurance, and 401k offered as eligible
Job Duties:
- Responds to high volume of inbound and outbound phone calls
- Complete checklists, Social Security Applications and Report Forms either online or when necessary on paper with clients
- Display a willingness to empathize with our clients’ needs and dedicate the time needed to properly resolve all inquires to ensure clients’ satisfaction with our services is provided
- Multitask online applications while speaking on the phone (position involves a significant amount of keyboarding)
- General office duties include faxing, scanning, copying, emailing and data entry
Job Requirements:
- Minimum of high school diploma or GED equivalent
- At least one-year customer service experience preferred
- Strong work ethic and high expectations for personal and employee performance
- Strong typing skills, internet navigation, proficient in Microsoft Word and Outlook
- Excellent interpersonal and good listening skills
- Ability to express ideas clearly and concisely, and adapt messages to a variety of audiences
Physical Demands and Work Environment:
- Occasionally required to stand.
- Occasionally required to walk.
- Continually required to sit.
- Continually required to use hands to finger, handle, or feel and reach with hands and arms.
- Occasionally required to climb, balance, bend, stoop, kneel or crawl.
- Continually required to talk or hear.
- Continually required to lift/push light weights less than 25 pounds.
- Specific vision abilities required by this job include close vision, color vision and ability to adjust focus
- The noise level in the work environment usually is quiet.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
- Are you willing to complete a background check? All federal and state laws are followed.
- Please confirm what is the best phone number to reach you at.
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Coon Rapids, MN: Relocate before starting work (Required)
Work Location: In person