Company Overview:
Bond's Escape Room, a premier entertainment company in Virginia with locations in Fairfax and Arlington, seeks an Operations Manager. Specializing in immersive escape room experiences, we're known for captivating scenarios ideal for team-building, parties, and family outings.
Job Summary:
We're hiring an Operations Manager to oversee day-to-day operations primarily at our Fairfax location, with additional responsibilities for our Arlington site
Responsibilities:
- Staff Management: Recruit, train, and supervise a dedicated team. Coordinate schedules to ensure optimal coverage.
- Customer Experience: Ensure outstanding customer service. Implement initiatives for continuous improvement.
- Operations Oversight: Manage day-to-day operations and uphold safety standards. Oversee room set-up, maintenance, and supplies.
- Marketing: Develop and execute marketing strategies. Enhance local visibility through promotions, events and social media.
- Safety and Compliance: Ensure compliance with safety protocols and local regulations.
- Continuous Improvement: Identify and implement operational improvements.
Qualifications:
- Bachelor's degree or equivalent experience in management or a related field
- Proven operations management experience.
- Strong leadership and communication skills.
- Flexibility to work evenings and weekends.
If you're a results-driven individual passionate about delivering exceptional customer experiences and managing a dynamic team, apply for the Operations Manager position at Bond's Escape Room. Join us in creating unforgettable memories and contributing to the success of our operation.
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person