About us
Lincoln Insurance Agency is a small business in Louisville, KY. We are professional, agile and our goal is to We are a locally-owned, family insurance agency that was founded in 1958 and soon purchased by the son and current owner, Mark Aschbacher. Mark’s daughter Sara joined the family business in 2015. We take pride in our office culture through celebrating the ‘small wins’ both professionally and personally. We offer 30-minute wellness time per week and have an annual step challenge to promote health and wellness. We are a customer oriented business and that shows in how the business is run. We focus on how our customers are treated daily and at the time of a claim because that’s our time to shine with service!
Job description
We are a local, family owned Insurance office looking for a Customer Service Representative to join our team.
Insurance Customer Service Requirements:
· Property and Casualty License preferred
· 1 Year of insurance customer service experience
· Ability to discuss policies with current policy holders to uncover additional needs they may have
Insurance Customer Service Responsibilities:
· Establish client relationships and follow up with clients, as needed
· Answer incoming customer inquiries via phone and email
· Support policy holders by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarifications.
· Ability to discuss insurance bundling options with policyholders
· Resolve customer issues in a professional and efficient manner
· Perform data entry tasks accurately and efficiently
· Uncover additional insurance needs the policy holder might have
· Use current book of business to renew and add additional policies
Insurance Customer Service Benefits :
· PTO/Vacation and Holidays increase with experience
· Room for advancement within the company
If you are driven to succeed and want to join a top-performing local Insurance office, please apply!
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
License/Certification:
- Property & Casualty License (Preferred)
Ability to Commute:
Ability to Relocate:
- Louisville, KY: Relocate before starting work
Work Location: In person
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Louisville, KY 40207 (Required)
Ability to Relocate:
- Louisville, KY 40207: Relocate before starting work (Required)
Work Location: In person