Join our July 8, 2024 new hire class! Are you interested in a career in patient customer service? Do you want the ability to earn monthly commission on top of hourly pay? Do you want rapid career advancement? Do you want career stability? If you answer YES, then UCB, Inc. is your next employer!
United Collection Bureau, Inc. is immediately hiring Patient Customer Service Representatives for the Jeffersonville, IN office located in River Ridge. UCB is a national firm providing accounts receivable management services to healthcare facilities. Serving the financial industry since 1959 and still growing, UCB Customer Service Representatives work with consumers to answer their billing question and find the best financial solution for their situation. Join the UCB team today to receive paid training and an excellent benefits package. At UCB you are part of an inclusive team which is supportive and encouraging, ensuring you are set up for success!
Job Duties:
- Handle inbound phone calls in a friendly and professional manner
- Assist customer with their medical billing questions
- Provide accurate record of consumer calls through account documentation
- Ability to move across multiple computer environments effectively
- Strong attention to detail and accuracy in processing medical billing
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication skills
This is an excellent opportunity for individuals with experience in patient services to utilize their skills in a customer service role.
Required:
- Must have excellent attendance
- High School Diploma
- Ability to pass a background check - clear of felonies or charges involving theft
Pay:
$16.00 per hour
Monthly Bonus
Hours of Operation:
Monday - Friday 9:30am – 6pm; With the exception of 1 day 10:30am - 7pm or 11:30am - 8pm
Training Program for first 2 weeks - Monday - Friday 8:30- 5:00pm
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person