The Marion Downs Center (MDC) is a non-profit organization proud to operate as a “Center of Excellence”. The MDC develops and provides hearing, speech, and language services and programs to the Colorado community. Our Hearing Conservation Program was developed in 1972 and currently provides OSHA/MSHA services to over 300 companies. The goal of the program is to provide services and education to reduce the occurrence or reduce the progression of noise-induced hearing loss. Services include onsite mobile hearing testing, training, reporting, and evaluation. The services are provided by Hearing Conservation Technicians trained and supervised by a Doctor of Audiology.
Responsibilities include implementation and coordination of remote site hearing testing of industrial hearing conservation program, provision of sound level surveys (i.e. noise maps) and dosimeter consultations, program planning, data management, reporting, and new customer cultivation. This individual will be responsible for scheduling sites and coordinating details with sites.
The Scheduling and Coordination Technician will focus on the operational aspects of our mobile hearing conservation services. While this role includes some field work every week, the primary focus is on scheduling, data management, and client interactions, ensuring efficient program execution and excellent customer service.
Duties include, but are not limited to:
- Coordinate and schedule remote site hearing tests for our industrial hearing conservation program.
- Manage audiogram data to ensure accuracy and compliance.
- Organize and provide noise surveys and dosimeter consultations.
- Oversee data management, including capturing, analyzing, and reporting data.
- Cultivate new customer relationships and manage existing accounts.
- Perform basic maintenance and troubleshooting of audiometric equipment.
- Maintain and manage logistics for vehicles (pick-up truck and 5th wheel trailer).
- Assist with audiometric testing and other audiological support tasks as required.
- Ensure adherence to safety and industry regulations.
Position Qualifications:
- Council for Accreditation of Occupation Hearing Conservation (CAOHC) certification (training will be provided if needed)
- A minimum 5 years of professional full-time job experience
Preferred Education: Bachelor's degree in Audiology or Speech language and hearing sciences / communication disorders or related field
Preferred Experience:
- Scheduling
- Strong customer service background.
- Experience in driving and maintaining large vehicles and trailers.
Competencies:
- Knowledge of MDC software packages and processes
- Knowledge of OSHA hearing conservation requirements, pure tone hearing testing, CAOHC certification course completion, sound level testing, standard first-aid, CPR and AED
- Working knowledge of PC and software (Benson Medical HC program, MS Office)
- Ability to work in a fast-paced environment
- Ability to problem solve
- Schedule flexibility
- Basic computer skills
Benefits: This position is eligible for competitive health/ dental insurance benefits and PTO following the 90-day probationary period.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Supplemental pay types:
Experience:
- full-time work: 5 years (Required)
Work Location: Multiple locations