```Overview:```
We are seeking a Reservation Center Associate to join our team. As a Reservation Center Associate, you will play a crucial role in providing exceptional customer service and assisting customers with their reservations. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Qualifications
•MUST BE WILLING TO GET NOTARY WITHIN 1.5 MONTHS OF STARTING
•They must be fast learners who try to learn all aspects of the business in the shortest possible time
•Including Microsoft Office and Adobe Suites
•Outstanding phone skills
•Strong verbal and written communication skills, including spelling and math
•Prompt, reliable, and responsible
•Able to lift 50+ pounds
•Ability to work in a fast-paced environment
•Must have good hygiene and be committed to maintaining a clean and safe work environment for all team members and customers
```Duties:```
- Answer incoming calls and assist customers with their reservation inquiries
- Provide accurate information about available products and services
- Upsell additional products or services to enhance the customer experience
- Process reservations and ensure all necessary information is obtained
- Assist with resolving customer complaints or issues
- Maintain an organized and efficient work area
- Collaborate with team members to achieve department goals
```Experience:```
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Ability to speak multiple languages is a plus, especially Spanish
- Knowledge of retail math and stock management is beneficial
- Experience in retail sales or technology sales is advantageous
- Ability to conduct product demonstrations is a plus
- Excellent organizational skills and attention to detail
If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for the Reservation Center Associate position. Join our team and be part of an organization that values teamwork, growth, and customer satisfaction.
Job Types: Full-time, Part-time, Temporary, Internship, Contract
Pay: $17.50 - $20.50 per hour
Expected hours: 25 – 40 per week
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person