Job description
JOB DUTIES
Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Essential Functions
- Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
- Maintains patient scheduling functions, and sets patient appointments through established guidelines.
- Interviews and completes the registration process for patients utilizing the specific service.
- Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
- Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
- Perform venipuncture and administer routine, non-controlled medications.
- Administer medication as directed by and under the direct supervision of licensed physician.
- Collect routine laboratory specimens as directed by the provider.
- Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
- Provides excellent customer service for patients/families/representatives and other members of the treatment team.
Experience Requirements
1 year Medical assistant preferred
2-4 years Clerical/customer service experience -ideally in a health care related industry preferred
1 year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred
Education Requirements
High School Diploma or GED equivalent or GED equivalent- required
Certified Medical Assistant (CMA) - required within 6 months
Basic Life Support (BLS) - required at time of hire
Job Type: Full-time
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Medical specialties:
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work setting:
Work Location: In person