Job Summary
Our highly rated dental office is seeking an individual to fill our Lead Patient Coordinator position. We offer a friendly working environment with the possibility to advance in our growing practice. Seeking an individual who is highly motivated, super friendly, and willing to continue to learn. Spanish is preferred but not required. Experience is a plus!
Responsibilities and Duties:
- First person to answer phones and address patient inquiries in a timely manner
- Second person to review treatment plans
- Maintains the hygienist and doctor schedule. Making sure to optimize production.
- Ensures every patient has a doctor and hygiene appointment upon closing out
- Verifies that insurance estimates match claim that is to be submitted
- Interact with patients in a positive professional manner via telephone and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Greeting patients and guiding them through their office experience
- Collection of monies owed to the practice
- Maintain strict compliance with HIPAA and patient privacy
- Perform other related job duties as assigned
Qualifications:
- High School Diploma or Equivalent minimum
- Experience with customer service or sales
- Must be able to multitask
Benefits:
- Health Insurance
- Dental benefits for employees and family
- Vacation Pay
- Bonus structure
- Competitive Pay
Related keywords: healthcare, healthcare administration
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Dental office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Relocate:
- Austin, TX 78704: Relocate before starting work (Required)
Work Location: In person