Shars Tool Company is currently looking to build our customer service staff. We have a current opening in our online e-store ( Amazon, Shars.com E-bay)
Typical day would include, answering phone calls, working within excel worksheets, inputting and correcting data, pricing and errors in. Taking orders over the phone and email. You would need the ability to work with minimal supervision, however support is always available. Good attendance is a requirement for this position.
Position is in St Charles 60174
Job duties include but are not limited to:
- Answering customer phone calls
- Tracking back orders
- Processing phone orders
- Processing returns
- Processing online orders from our online venues ( Amazon, Shars.com E-bay)
- Shipping and freight quotes
- Replying to email
- Processing warranty claims
- No cold calling required
- The ideal candidate should have:
- Familiarity with ecommerce websites
- Intermediate to Advanced computer skills
- Knowledge of Microsoft Word, Excel, Google mail
- Some Quickbooks knowledge (not required but a plus)
- Prior office experience
- Capability to work in a fast paced environment
- Ability to think critically and problem solve
- Ability to multitask effectively
Along with the pay package, we offer the following after 90 days of employment
- 401(k) matching
- Company Paid Health insurance (no cost to employee)
- Insurance provided, Blue Cross of Illinois
- Paid time off
- Discounted Vision insurance
- 5 day work week, M-F 8am to 4:30pm no weekends
- Paid Major Holidays
- Salary commensurate with experience
Hours are Monday through Friday 8:00am -- 4:30pm. No Weekends :)
Please send resumes so we can set up an interview and start training immediately. No Phone Calls Please.
Job Type: Full-time
Pay: From $19.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Phone: 2 years (Required)
- office: 2 years (Required)
- computer: 3 years (Required)
Ability to Relocate:
- Saint Charles, IL: Relocate before starting work (Required)
Work Location: In person