Since 1912, Citarella has been a part of New York. Our name is synonymous with freshness, quality, and value. In a city that offers overwhelming variety, we proudly offer the largest selection of fresh seafood & aged prime meats along with prepared foods and gourmet groceries.
While growing, we have maintained our commitment to providing the best quality, value, and service, and are seeking like-minded individuals to join our growing team as an Assistant Store Manager.
Qualifications
-
Minimum 5 years of assistant store management experience in a food/grocery or retail operation, or equivalent experience
-
Demonstrated track record of workplace achievement in the selection, coaching, and development of employees.
-
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
-
Ability to work with performance metrics, product specifications, and management systems
-
Proven experience managing a team within a multi-department operation
-
Proficient knowledge and understanding of food and beverage
-
Exceptional guest service skills
-
Excellent oral and written communication skills
-
Expertise in health, food safety & sanitation procedures (Dept. of Health/ Dept. of agriculture experience is a plus)
-
Coaching and staff development experience
-
Knowledge and ability to operate basic kitchen equipment
-
Excellent interpersonal, time management, and organizational skills
-
Ability to work a flexible schedule including nights, holidays, weekends.
-
Must be computer proficient
-
Must be willing to travel to different store locations to meet the demands of the business
-
Must be able to meet physical demands of the position including standing for extended periods of time, bending, pulling, pushing, carrying up to 50 pounds, etc.
Overview of Responsibilities
-
Assist store manager in overseeing all aspects of daily store operation including store sales and profitability
-
Track, analyze, and act to improve store performance at all levels
-
Foster positive work environment and lead by example
-
Hire, train, and motivate store teams
-
Ensure proper training and development of associates
-
Ensure the store products meet or exceed quality standards and are merchandised according to brand standards
-
Achieve and exceed profit goals while maintaining expense controls and increasing sales
-
Focus on customers satisfaction and needs and hold employees accountable to provide the same superior service through best practices
-
Assist in overseeing store merchandising, department ordering/receiving, waste and returns
-
Oversee department and store schedules
-
Ensure team members adhere to Company policies, procedures, and guidelines
-
Assist in overseeing control of all inventory, product cost, cash handling, and purchasing
-
Oversee and monitor handling of cash, safe, registers, POS transactions
-
Assist in overseeing and executing all the necessary reporting and admin duties: Invoices, Payroll, Inventory, etc.
-
In addition, other duties, tasks, projects as per business need