Position Overview: We are seeking a dedicated and customer-focused individual to join our team as a High End Lawn Maintenance Account Representative. The ideal candidate will be responsible for managing the accounts of affluent clients, providing excellent customer service, and ensuring the smooth delivery of lawn maintenance services.
Responsibilities:
- Serve as the primary point of contact for a portfolio of high end lawn maintenance clients on Jupiter Island and surrounding areas
- Build and maintain strong, long-term relationships with clients through regular communication and timely response to inquiries
- Conduct regular site visits to assess the condition of properties and identify any maintenance, irrigation or pest management needs or concerns
- Discuss issues or concerns with upper management in a timely manner
- Collaborate with the operations team to schedule and coordinate maintenance, irrigation or pest management services
- Prepare and present proposals for additional landscape services or upgrades based on client needs
- Ensure client satisfaction and address any concerns or issues in a prompt and professional manner
Requirements:
- Previous experience in account management or customer service role in the lawn care or landscaping industry
- Strong communication and interpersonal skills
- Proven ability to prioritize and manage multiple tasks with attention to detail
- Knowledge of lawn maintenance practices and products
- Familiarity with golf course or sports turf a plus
- Valid driver's license and clean driving record required
If you are passionate about delivering exceptional customer service and have a strong understanding of lawn maintenance practices, we encourage you to apply for this exciting opportunity. Join our team and embark on a rewarding career in the lawn care industry!
Job Type: Full-time
Pay: $62,000.00 - $75,000.00 per year
Benefits:
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Hobe Sound, FL 33455 (Preferred)
Ability to Relocate:
- Hobe Sound, FL 33455: Relocate before starting work (Required)
Work Location: In person