- Minimum of an associate degree. Bachelor’s Degree preferred.
-
One year’s experience in a social service setting or a current/former Head Start parent.
-
Bilingual English, Spanish, Tagalog, and/or Korean preferred.
-
Strong communication skills and knowledge of family engagement strategies, family outcomes, family needs, family partnerships, family dynamics, community resources, and social services/programs.
-
Customer Service Etiquette with clients, visitors, volunteers, and employees.
-
Clerical experience (answering phones, taking messages and filing).
-
Must possess and maintain a valid CA driver’s license, automobile insurance and driving record acceptable to agency’s insurance carrier preferred.
-
St. Anne’s values the dignity and worth of every person we serve. Employees are expected to support children’s emotional and social development by encouraging
understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.
-
As providers of social services, St. Anne’s employees work with clients dealing with complex emotional and mental health issues, many of whom are facing significant personal crises on a daily basis. Employees must remain aware of any personal emotions, transference, and/or countertransference that may hinder the ability to remain professional. As such, employees are expected to maintain composure during all interactions and crisis situations, implement a self-care plan, and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm.
-
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is frequently required to walk, use hands to finger,
handle, or feel objects, tools, or controls, and talk or hear. The employee is often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.
-
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
-
Employees may occasionally be required to drive a motor vehicle.
-
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.