Emerald Locksmith is seeking a friendly and professional Dispatcher to join its team and provide superior customer service to clients within the Minneapolis metropolitan area. This opportunity is open to individuals of all skill levels who enjoy interacting with others.
the job is suitable for students and people looking for a second job.
About The Role
As an integral member of the Emerald Locksmith team, you’ll be tasked with delivering superior customer service and promptly responding to the needs of our clients. Aside from serving as the primary point of contact for our clients, you’ll:
● Promptly respond to inbound phone calls and emails with the utmost professionalism
● Schedule and dispatch jobs to field technicians
● Courteously address client questions and/or concerns
● Provide status updates to clients as required
● Perform other duties as requested
Essential Skills & Qualifications
The Dispatcher role is perfect for extroverted individuals who possess exceptional verbal and written communication skills.
Successful Dispatcher candidates will:
● Possess impeccable phone etiquette
● Have a friendly and patient demeanor
● Enjoy building relationships with others
● Successfully multi-task and solve problems
● Independently organize and prioritize tasks
● Demonstrate the ability to work independently
About Emerald Locksmith
Emerald Locksmith provides fast and reliable 24-hour locksmith services to clients in and around Minneapolis. Our team of certified locksmiths prides itself on delivering a superior customer experience and proudly performs a variety of professional locksmith services for commercial, residential, automotive, and emergency clients. No matter the challenge, Emerald Locksmith is here to help!
Salary:
● $18.00 per hour
Schedule:
● 9-hour shift
- night shift
- 6-word day
- Weekend availability
Benefits:
● Paid Time Off (PTO)
● Referral Program
● Employee Discount
Requirements:
● High School Diploma or equivalent required
● Minimum of one (1) year of relevant experience preferred Emerald Locksmith is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
Job Types:
Contract, Full-time
Pay:
$18.00per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 9-hour shift
- night shift
- 6-word day
- Weekend availability
Supplemental pay types:
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 1 year (Required)
- Logistics: 1 year (Preferred)
- Phone etiquette: 1 year (Required)
Shift availability:
Night shift (Preferred)
Work Location: Remotely
Job Types: Full-time, Contract
Pay: From $18.00 per hour
Expected hours: 54 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- Evening shift
- Night shift
- Weekends as needed
Application Question(s):
Experience:
- Dispatching: 1 year (Required)
Location:
- Minneapolis-Saint Paul, MN (Required)
Work Location: Remote