Job Summary:
We are seeking a motivated and efficient Runner to join our restaurant team. The Runner is a key player in ensuring the smooth flow of operations by facilitating communication between the kitchen and the front-of-house staff. This role involves delivering food orders to the correct tables, supporting servers, and maintaining overall efficiency in the dining experience.
We will provide you with the training you need to be successful. We take great pride in our quality food and friendly, impeccable service. Our high standards can only be maintained through great people like you who share our values and desire to do the very best job possible for our guests every day.
Supervisory Responsibilities:
Essential Functions / Major Responsibilities:
- Order Delivery:
- Collect food orders from the kitchen and ensure accurate and timely delivery to the correct tables.
- Communicate with the kitchen and servers to coordinate the pacing of food service.
- Assistance to Servers:
- Support servers by delivering additional items such as condiments, beverages, and utensils to tables.
- Collaborate with servers to address guest requests or modifications to orders.
- Communication:
- Maintain clear and effective communication between the kitchen and the dining staff.
- Relay any special requests, allergies, or dietary restrictions to the kitchen.
- Table Maintenance:
- Assist in clearing and resetting tables as needed to ensure a smooth turnover.
- Monitor and replenish table supplies such as napkins, condiments, and utensils.
- Customer Interaction:
- Interact with guests in a friendly and professional manner.
- Address guest inquiries or concerns promptly and escalate to the appropriate staff if necessary.
- Collaboration with Kitchen Staff:
- Work closely with kitchen staff to ensure the accuracy and completeness of orders.
- Assist in maintaining a clean and organized work environment.
- Adhere to all company safety and sanitation policies and procedures.
- Ensure compliance with all company policies, procedures, and laws including health and safety standards.
Required Skills / Abilities / Competencies:
- Previous experience as a Runner or in a similar role is a plus but not required.
- Reading, writing, and oral proficiency in the English language.
- Knowledge of spirits, wine, and beer is a plus, but not required.
- Strong experience with POS systems is a plus, but not required.
- Possess a positive, welcoming attitude and a warm and personable presence.
- Possess a passion for the highest level of customer service to exceed guests' expectations.
- Teamwork abilities and team player’s mentality.
- The ability to manage a high volume of guests.
- Excellent people skills with a friendly attitude.
- Must have open availability.
- Promote the culture, values, and mission of Restaurant K.
Education and Experience:
- Minimum 1 year of experience as a server in a Casual or Fine Dining establishment, is plus but not required.
- Ability to acquire a valid Texas Food Handler Card within 30 days of hiring.
- To inspire people to embrace different cultures of the world.
Work Environment:
- This job entails frequent exposure to high temperatures and extreme cold. There is frequent contact/immersion of hands in water and sanitation solutions; and contact with produce items, dairy products, and frequent allergen-related items such as nuts, citrus, peanut butter, cinnamon, etc.
- Requires working under stressful conditions or working irregular hours.
- May be requested to work weekends for special events.
- Must be able to work safely in a noisy area.
Physical Requirements:
- Be able to reach, bend, and frequently lift 30 pounds.
- Must have the stamina to work a minimum of 40 hours per week.
- Must be able to stand for periods of up to eight (8) hours.
- Must be able to lift fifty (50) pounds at a time.
What We Offer
At Restaurant K, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Referral program
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person