About BHD:
BHD Storage Solutions has been offering quality industrial strength racking solutions to the storage industry for over 20 years. Our turnkey storage solutions are among the most advanced in the world. It is our goal to provide long-term, cost-effective outcomes that add real value to our clients' projects. With our expertise in storage solutions, we help our clients improve productivity, efficiency, safety, and distribution.
Your standard work day will include:
Inbound shipments:
- Organize import orders, liaising with transport partners to arrange shipment schedules.
- Handle logistics systems paperwork .
- Manage of materials, packaging, and stores in system.
- Assist in the organization and allocation of stock for import shipping schedules.
- Maintain records of equipment on site and manage accounts.
- Create and present weekly logistics management reports.
- Verify invoicing related to warehouse and logistics.
Outbound shipments processing:
- Receiving new orders from customers (online, email and phone) and processing these to the system
- Connecting with the warehouse and suppliers for the best way to fill the orders
- Purchasing stock that are required to fill customer orders
- Communicating with customers about the status of their orders
- Providing excellent customer service to customers (email and phone)
- Processing and preparing outbound shipment
Administrative Assistance:
- Coordinate space and office organization; purchase and manage supplies and equipment.
- Assist with scheduling of meetings when necessary
- Oversee the signing/execution of important documents
- Assist with booking travel and accommodations for staff
- Greet visitors and callers, route and resolve information requests as needed.
Other duties as assigned by management
What you'll need to succeed
- 2-3 years experience in a similar role in logistics/customer service ideally within a controlled goods environment
- Diploma or above
- Strong Communication Skills
- Positive Learning Attitude & High attention to detail
- A team player with the desire to support others and in turn be supported, in order for the team to succeed together
- Basic to intermediate Microsoft Word, Excel and emails with excellent typing skills and high accuracy
- Proficient in English and Mandarin.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Office management: 1 year (Preferred)
Work Location: In person